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91% of consumers between the ages of 19 and 34 trust reviews, and consumers are more likely to trust your company if you have 40 or more reviews. If you don’t already have a solid review presence, it’s time to get serious about building one. The great news? 68% of customers who are asked to … Continue reading How To Ask For Reviews Without Sounding Cringy
Customer complaints are a reality of running any business. While receiving negative feedback can be unpleasant, it is essential for making noticeable improvements to your company and holding onto customers. One way you can mitigate the sting when people take time out of their day to complain about your product or services? Acknowledge them! When … Continue reading How to Handle Customer Complaints About Your Local Business