Archives

How to Handle Customer Complaints About Your Local Business

Customer complaints are a reality of running any business. While receiving negative feedback can be unpleasant, it is essential for making noticeable improvements to your company and holding onto customers.  One way you can mitigate the sting when people take time out of their day to complain about your product or services?  Acknowledge them!  When … Continue reading How to Handle Customer Complaints About Your Local Business